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Part ONE: INTRODUCING MANAGEMENT
1. Managing and the Manager's Job
2. Traditional and Contemporary Opportunities/Challenges
Part TWO: UNDERSTANDING THE ENVIRONMENTAL CONTEXT OF MANAGING
3. Understanding the Organization's Environment
4. Responding to the Ethical and Social Environment
5. Navigating the Global Environment
Part THREE: UNDERSTANDING PLANNING AND DECISION MAKING
6. Basic Elements of Planning and Decision Making
7. Managing Strategy and Strategic Planning
8. Managing Decision Making and Problem Solving
9. Managing Start-Ups and New Ventures
Part FOUR: UNDERSTANDING THE ORGANIZING PROCESS
10. Basic Elements of Organizing
11. Managing Organization Design
12. Managing Change and Innovation
13. Managing Human Resources
Part FIVE: UNDERSTANDING THE LEADING PROCESS
14. Basic Elements of Individual and Interpersonal Behavior
15. Managing Employee Motivation and Performance
16. Managing Leadership and Influence Process
17. Managing Interpersonal Relations and Communication
18. Managing Work Groups and Teams
Part SIX: UNDERSTANDING THE CONTROLLING PROCESS
19. Basic Elements of Control
20. Managing Operations, Quality and Productivity.
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