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Acknowledhements vi
1. Introduction-Sociologists and Industry 1
The growth and Development of Industrial Sociology in Britian since 1945 5
Institutional Context 5
The Intellectual Context 10
The Economic and Socail Context 16
The Scope of Industrial Sociology 20
Industrail Relations 26
Organizational Behaviour 31
Four Themes 35
2. System Thinksing\ 41
Some General Considerations 41
Management and the Worker 46
The Factory as a Social System 49
The Formal/Informal Dichotomy 55
The Glacier Project 59
Commentary 64
The Glacial Project 67
Commentary 79
A Plurality of systemms 83
Concluding Discussion 87
3. Context, Contingency and Choice 95
From Bueaucracy to Technology 99
Weber 99
Burns and Stalker 101
Woodward 104
The Aston Programme 112
The Aston Programme - -comments and criticisms 120
Data and measurement 121
The Definition of Work Organization 123
The Debate about Bureaucracy 124
Technology and Organization 126
Context and Environment 127
Strategic Choice 129
Concluding Comment
4 Orientation and Action 135
Human Relations and Technology 136
The Affluent Worker 141
Developments and Criticisms 149
Categorising and Orientations to Work 150
Clarity, Strength and Stablity of Orientations to Work 154
Context for Orientations to Work 156
Determinants 159
Homogeneity of Orientation to Work 162
The Influence of Orientations to Work 165
Prototypicality 166
the Social Action Approach 169
Labour Pwer and the Labour Process 177
Preparing the Ground - Industrial Sociology in the 1970s 180
Industrial Realtions 180
Labour Market Segmentation 182
Work Organization 184
Marx 186
Braverman 186
Control and Consent 196
'Direct Control; and Responsible Autonomy' 208
Simple, Technical and Bureaucratic Control 212
Levles of Control 216
Factory Regimes 219
Resistance 221
Consent 226
Skill 231
Defining Skill 231
Historical Changes in Levels of Skill 235
Concluding Discussion 241
Flexibility 244
6.Conclusion as Negotiated Order 247
Employment Relations 251
Employment and Work 255
Reference 258
Reference
Index of Names
Index of subjects
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