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PART I: INTRODUCTION TO OPERATIONS MANAGEMENT

1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting



PART II: DESIGNING OPERATIONS

5. Design of Goods and Services

Supplement 5: Sustainability in the Supply Chain

6. Managing Quality

Supplement 6: Statistical Process Control

7. Process Strategies

Supplement 7: Capacity and Constraint Management

8. Location Strategies

9. Layout Strategies

10. Human Resources, Job Design, and Work Measurement



PART III: MANAGING OPERATIONS

11. Supply Chain Management

Supplement 11: Supply Chain Management Analytics

12. Inventory Management

13. Aggregate Planning and S&OP

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Lean Operations

17. Maintenance and Reliability



PART IV: BUSINESS ANALYTICS MODULES

Module A: Decision-Making Tools

Module B: Linear Programming

Module C: Transportation Models

Module D: Waiting-Line Models

Module E: Learning Curves

Module F: Simulation

Module G: Applying Analytics to Big Data in Operations Management

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include content which is especially relevant to students outside the United States.

For courses in operations management.

A broad introduction to operations, reinforced with extensive practice problems

Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Solved problems and worked examples found in the 13th Edition provide ample support -- to help readers better understand concepts important to today's operations management professionals.

Pearson MyLab Operation Management not included. Students, if Pearson MyLab Operation Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. Pearson MyLab Operation Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.

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