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Chapter 1 The Information Age in Which You Live: Changing the Face of Business
Chapter 2 Major Business Initiatives: Gaining Competitive Advantage with IT
Chapter 3 Databases and Data Warehouses: Building Business Intelligence
Chapter 4 Decision Support and Artificial Intelligence: Brainpower for Your Business
Chapter 5 Electronic Commerce: Strategies for the New Economy
Chapter 6 Systems Development: Phases, Tools, and Techniques
Chapter 7 Enterprise Infrastructure, Metrics, and Business Continuity Planning: Building and Sustaining the Dynamic Enterprise
Chapter 8 Protecting People and Information: Threats and Safeguards
Chapter 9 Emerging Trends and Technologies: Business, People, and Technology Tomorrow

XLM A Computer Hardware and Software
XLM B The World Wide Web and the Internet
XLM C Designing Databases and Entity-Relationship Diagramming
XLM D Decision Analysis with Spreadsheet Software (Office 2007)
XLM E Network Basics
XLM H Computer Crime and Digital Forensics
XLM J Implementing a Database with Microsoft Access (Office 2007)
Group Projects
On the OLC:
XLM D Decision Analysis with Spreadsheet Software (Office 2003)
XLM F Building a Web Page with HTML
XLM G Object-Oriented Technologies
XLM I Building an E-Portfolio
XLM J Implementing a Database with Microsoft Access (Office 2003)
XLM K Careers in Business
XLM L Building Web Sites with FrontPage
XLM M Programming in Excel with VBA

Chapters of this title cover what instructors want students to know about MIS while Extended Learning Modules (XLMs) show students what they can do with MIS. A contemporary writing style and a wealth of examples engage students. Arranged with chapter opening cases that highlight how an organization has successfully implemented many of the chapter's concepts and chapter closing cases that help students apply what they just learned gives students the hands-on knowledge that is applicable in both their personal and professional experiences.