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PREFACE
ACKNOWLEDGMENTS
PART 1 Reshaping Enterprises and Consumers in the On-Demand Economy
1 Disruptive IT Impacts Companies, Competition, and Careers
2 Information Systems, IT Architecture, Data Governance, and Cloud Computing
3 Data Management, Data Analytics, and Business Intelligence
4 Networks, Collaborative Technology, and the Internet of Things
5 Cybersecurity and Risk Management Technology
PART 2 winning, Engaging, and Retaining Consumers for Growth
6 Search, Semantic, and Recommendation Technology
7 Web 2.0 and Social Technology
8 Retail, E-commerce, and Mobile Commerce Technology
PART 3 Optimizing Performance, Processes, and Productivity
9 Functional Business Systems
10 Enterprise Systems
11 Data Visualization and Geographic Information Systems
PART 4Managing Business Relationships, Projects, and Ethical Responsibilities
12 IT Strategy, Sourcing, and Strategic Technology Trends
13 Systems Development and Project Management
14 IT Ethics, Privacy, and Sustainability
GLOSSARY
ORGANIZATION INDEX
NAME INDEX
SUBJECT INDEX
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