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Foreword | p. xvii |
Introduction | p. xxi |
The New Rules | p. xxiii |
Trying to Write Like a Blog, But in a Book | p. xxiv |
Showcasing Innovative Marketers | p. xxvi |
How the Web Has Changed the Rules of Marketing and PR | p. 1 |
The Old Rules of Marketing and PR Are Ineffective in an Online World | p. 3 |
Advertising: A Money Pit of Wasted Resources | p. 5 |
One-Way Interruption Marketing Is Yesterday's Message | p. 6 |
The Old Rules of Marketing | p. 8 |
Public Relations Used to Be Exclusively about the Media | p. 8 |
Public Relations and Third-Party Ink | p. 10 |
Yes, the Media Are Still Important | p. 10 |
Press Releases and the Journalistic Black Hole | p. 11 |
The Old Rules of PR | p. 12 |
Learn to Ignore the Old Rules | p. 14 |
The New Rules of Marketing and PR | p. 15 |
The Long Tail of Marketing | p. 17 |
Tell Me Something I Don't Know, Please | p. 19 |
Bricks-and-Mortar News | p. 21 |
Advice from the Company President | p. 23 |
The Long Tail of PR | p. 24 |
The New Rules of Marketing and PR | p. 25 |
The Convergence of Marketing and PR on the Web | p. 26 |
Reaching Your Buyers Directly | p. 27 |
Let the World Know about Your Expertise | p. 31 |
Develop Messages Your Buyers Want to Hear | p. 31 |
Buyer Personas: The Basics | p. 32 |
Think Like a Publisher | p. 35 |
Tell Your Organization's Story Directly | p. 36 |
Know the Goals and Let Content Drive Action | p. 37 |
Content and Thought Leadership | p. 38 |
Web-Based Communications to Reach Buyers Directly | p. 41 |
Blogs: Tapping Millions of Evangelists to Tell Your Story | p. 43 |
Blogs, Blogging, and Bloggers | p. 45 |
Understanding Blogs in the World of the Web | p. 47 |
The Three Uses of Blogs for Marketing and PR | p. 50 |
Monitor Blogs-Your Organization's Reputation Depends on It | p. 51 |
Comment on Blogs to Get Your Viewpoint Out There | p. 53 |
Do You Allow Employees to Send E-Mail? How about Letting Them Blog? | p. 56 |
Breaking Boundaries: Blogging at McDonald's | p. 57 |
The Power of Blogs | p. 59 |
Get Started Today | p. 60 |
The New Rules of News Releases | p. 61 |
News Releases in a Web World | p. 63 |
The New Rules of News Releases | p. 64 |
If They Find You, They Will Come | p. 64 |
Driving Buyers into the Sales Process | p. 67 |
Reach Your Buyers Directly | p. 68 |
Audio Content Delivery through Podcasting | p. 69 |
Putting Marketing Back in Musicians' Control | p. 71 |
Podcasting: More Than Just Music | p. 74 |
Forums, Wikis, and Your Targeted Audience | p. 77 |
Your Best Customers Participate in Online Forums-So Should You | p. 81 |
Your Space in the Forums | p. 85 |
Wikis, List Serves, and Your Audience | p. 87 |
Creating Your Own Wiki | p. 89 |
Going Viral: The Web Helps Audiences Catch the Fever | p. 91 |
Minty-Fresh Explosive Marketing | p. 92 |
Monitoring the Blogosphere for Viral Eruptions | p. 93 |
Creating Viral Buzz for Fun and Profit | p. 96 |
The Virgin Mary Grilled Cheese Sandwich and Jerry Garcia's Toilet | p. 96 |
When You Have Explosive News, Make It Go Viral | p. 97 |
The Content-Rich Web Site | p. 101 |
Political Advocacy on the Web | p. 102 |
Content: The Focus of Successful Web Sites | p. 105 |
Putting It All Together with Content | p. 106 |
The Great Web Site: More an Art Than a Science | p. 108 |
Action Plan for Harnessing the Power of the New Rules | p. 111 |
You Are What You Publish: Building Your Marketing and PR Plan | p. 113 |
What Are Your Organization's Goals? | p. 114 |
Buyer Personas and Your Organization | p. 116 |
The Buyer Persona Profile | p. 118 |
The Importance of Buyer Personas in Web Marketing | p. 121 |
In Your Buyers' Own Words | p. 122 |
What Do You Want Your Buyers to Believe? | p. 125 |
Developing Content to Reach Buyers | p. 127 |
Launching a Baby Dinosaur | p. 128 |
Stick to Your Plan | p. 132 |
Online Thought Leadership to Brand Your Organization as a Trusted Resource | p. 133 |
Developing Thought Leadership Content | p. 134 |
Forms of Thought Leadership Content | p. 135 |
How to Create Thoughtful Content | p. 138 |
Leveraging Thought Leaders outside of Your Organization | p. 139 |
How Much Money Does Your Buyer Make? | p. 140 |
How to Write for Your Buyers | p. 143 |
An Analysis of Gobbledygook | p. 144 |
Poor Writing: How Did We Get Here? | p. 145 |
Effective Writing for Marketing and PR | p. 147 |
The Power of Writing Feedback (from Your Blog) | p. 148 |
How Web Content Influences the Buying Process | p. 151 |
Segmenting Your Buyers | p. 153 |
Elements of a Buyer-Centric Web Site | p. 155 |
Using RSS to Deliver Your Web Content to Targeted Niches | p. 159 |
Link Content Directly into the Sales Cycle | p. 160 |
A Friendly Nudge | p. 161 |
Close the Sale and Continue the Conversation | p. 162 |
An Open-Source Marketing Model | p. 163 |
How to Use News Releases to Reach Buyers Directly | p. 167 |
Developing Your News Release Strategy | p. 168 |
Publishing News Releases through a Distribution Service | p. 169 |
Reaching Even More Interested Buyers with RSS Feeds | p. 171 |
Simultaneously Publishing Your News Releases to Your Web Site | p. 171 |
The Importance of Links in Your News Releases | p. 172 |
Focus on the Keywords and Phrases Your Buyers Use | p. 173 |
Include Appropriate Social Media Tags | p. 175 |
If It's Important Enough to Tell the Media, Tell Your Clients and Prospects, Too! | p. 176 |
The Online Media Room: Your Front Door for Much More Than the Media | p. 179 |
Your Online Media Room as (Free) Search Engine Optimization | p. 180 |
Best Practices for Online Media Rooms | p. 181 |
An Online Media Room to Reach Journalists, Customers, Bloggers, and Employees | p. 189 |
Really Simple Marketing: The Importance of RSS Feeds in Your Online Media Room | p. 191 |
The New Rules for Reaching the Media | p. 193 |
Nontargeted, Broadcast Pitches Are Spam | p. 194 |
The New Rules of Media Relations | p. 195 |
Blogs and Media Relations | p. 196 |
How to Pitch the Media | p. 197 |
Blogging to Reach Your Buyers | p. 201 |
What Should You Blog About? | p. 202 |
Blogging Ethics and Employee Blogging Guidelines | p. 204 |
Blogging Basics: What You Need to Know to Get Started | p. 206 |
Pimp Out Your Blog | p. 208 |
Building an Audience for Your New Blog | p. 210 |
Tag, and Your Buyer Is It | p. 211 |
Blogging Outside of North America | p. 212 |
What Are You Waiting For? | p. 214 |
Podcasting and Video Made, Well, as Easy as Possible | p. 217 |
Podcasting 101 | p. 217 |
My Audio Is Your Podcast | p. 221 |
Video and Your Buyers | p. 223 |
Knifing the Competition...and It's All Caught on Video | p. 226 |
Social Networking Sites and Marketing | p. 229 |
Check Me Out on MySpace | p. 229 |
Do You Squidoo? | p. 231 |
Optimizing Social Networking Pages | p. 233 |
Second Life: Marketing in a Virtual World | p. 235 |
Search Engine Marketing | p. 241 |
Search Engine Optimization | p. 243 |
The Long Tail of Search | p. 244 |
Carve Out Your Own Search Engine Real Estate | p. 245 |
Web Landing Pages to Drive Action | p. 246 |
Search Engine Marketing in a Fragmented Business | p. 249 |
Make It Happen | p. 253 |
Great for Any Organization | p. 255 |
Now It's Your Turn | p. 258 |
Acknowledgments | p. 259 |
Index | p. 267 |
About the Author | p. 276 |
Table of Contents provided by Ingram. All Rights Reserved. |
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For marketers, The New Rules of Marketing and PR shows you how to leverage the potential that Web-based communication offers your business. Finally, you can speak directly to customers and buyers, establishing a personal link with the people who make your business work. This one-of-a-kind guide includes a step-by-step action plan for harnessing the power of the Internet to create compelling messages, get them in front of customers, and lead those customers into the buying process.
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