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Preface | p. ix |
Questions to Ask Before Starting Teams | p. 1 |
What Are Teams? | p. 3 |
The Five Ps in Team | p. 3 |
Why Do You Want Teams? | p. 8 |
Where Do You Plan to Implement Teams? | p. 9 |
What Do You Expect from Teams? | p. 11 |
What Roles Are Crucial to the Team Process? | p. 13 |
How Will You Evaluate Individuals Versus Teams? | p. 14 |
How Will You Compensate Teams? | p. 16 |
What Resources Will You Budget for Training and Development? | p. 16 |
What's the Organizational Impact of Teams and How Can You Manage It? | p. 17 |
Manager's Checklist for Chapter 1 | p. 18 |
Creating the Culture for Teamwork | p. 19 |
Why Teams Make Sense for Business Today | p. 22 |
Moving from Traditional to Self-Directed Teams | p. 23 |
How Do You Know You're Ready for Empowerment and Teams? | p. 24 |
Determining Your Readiness for Teams | p. 28 |
Manager's Checklist for Chapter 2 | p. 30 |
Teams and Business Strategy | p. 31 |
How Can You Determine if Teams Are Right for Your Business? | p. 31 |
Some Business Reasons for Teams | p. 34 |
Is the Work Appropriate for Teams? | p. 37 |
Are Your People Ready for Teams? | p. 39 |
A Question More Important than Answers | p. 40 |
Manager's Checklist for Chapter 3 | p. 42 |
Why Organizations Have Problems with Teams | p. 43 |
Five Major Potholes | p. 45 |
Filling the Potholes | p. 54 |
The Team Development Checklist | p. 57 |
A Team Development Strategy | p. 57 |
Manager's Checklist for Chapter 4 | p. 66 |
Vision, Values, Mission, and Strategy | p. 67 |
Begin with a Vision ... and Values | p. 68 |
Missions Mean Muscles | p. 73 |
Strategy: Planning for Success | p. 74 |
Lead the Way ... from Within | p. 79 |
Manager's Checklist for Chapter 5 | p. 80 |
Team Dynamics | p. 81 |
How Teams Are Supposed to Develop | p. 81 |
How Teams Really Develop | p. 82 |
How to Identify, Diagnose, and Treat Common Team Problems | p. 82 |
Manager's Checklist for Chapter 6 | p. 99 |
New Roles for Leaders of High-Performance Work Groups | p. 100 |
The Six Roles of a Successful Manager | p. 101 |
The Seven Bases of Power | p. 103 |
Leadership Self-Analysis | p. 104 |
Manager's Checklist for Chapter 7 | p. 108 |
Conducting Team Meetings | p. 109 |
The Problem with Meetings ... | p. 109 |
Meetings and Roles | p. 110 |
Guidelines for Effective Team Meetings | p. 113 |
Handling Common Team Meeting Problems | p. 117 |
What You Should Do as Manager | p. 120 |
Problem-Solving Techniques for Meetings | p. 120 |
Manager's Checklist for Chapter 8 | p. 128 |
Coaching Teams and Team Members | p. 129 |
The Basics of Coaching | p. 130 |
Job Performance | p. 131 |
Developing Team Players | p. 136 |
Developing Leaders | p. 137 |
Coaching from a Distance | p. 144 |
Players as Coaches | p. 146 |
Recognition | p. 146 |
Coaching by Example | p. 148 |
Manager's Checklist for Chapter 9 | p. 149 |
Coping with Conflicts and Changes | p. 150 |
Resolving Conflicts | p. 150 |
Direct Dealing | p. 151 |
Reducing Conflicts | p. 159 |
Coping with Changes | p. 165 |
Manager's Checklist for Chapter 10 | p. 169 |
Applied Empowerment | p. 170 |
Problems with Empowerment | p. 170 |
A Simpler Approach | p. 174 |
Manager's Checklist for Chapter 11 | p. 187 |
Evaluating Your Team | p. 188 |
What Are Your Team Performance Problems? | p. 188 |
How Effective Is Your Team? | p. 190 |
How Good Are the Members of the Team? | p. 192 |
How Else Can You Evaluate Your Team? | p. 194 |
Manager's Checklist for Chapter 12 | p. 196 |
Index | p. 197 |
Table of Contents provided by Ingram. All Rights Reserved. |
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Managing Teams will dramatically increase your chances for a smooth transition to a highly productive team. This handy guide includes methods and checklists to determine how to assemble the best team, tips on improvements you should expect - and not expect - from teams, and strategies for recognizing and avoiding major roadblocks in creating a team environment. Managing Teams will provide the support and confidence you need to initiate and manage workplace teams, evaluate the success of those teams, and get your employees working in a coordinated, disciplined manner.
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