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Leading Organizational Learning : Harnessing the Power of Knowledge

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Figures and Exhibitsp. xi
Forewordp. xiii
Forewordp. xv
Prefacep. xvii
Acknowledgmentsp. xxiii
Challenges and Dilemmasp. 1
Why Aren't Those Specials Selling Today?p. 3
Five Dilemmas of Knowledge Managementp. 13
Effectively Influencing Up: Ensuring That Your Knowledge Makes a Differencep. 19
Where "Managing Knowledge" Goes Wrong and What to Do Insteadp. 27
Knowledge Management Involves Neither Knowledge nor Managementp. 39
Processes That Workp. 51
The Real Work of Knowledge Managementp. 53
Tangling with Learning Intangiblesp. 65
When Transferring Trapped Corporate Knowledge to Suppliers Is a Winning Strategyp. 79
Informal Learning: Developing a Value for Discoveryp. 91
The Company as a Marketplace for Ideas: Simple but Not Easyp. 103
Knowledge Mapping: An Application Model for Organizationsp. 113
Just-in-Time Guidancep. 121
Leaders Who Make a Differencep. 133
What Leading Executives Know--and You Need to Learnp. 135
Rethinking Our Leadership Thinking: Choosing a More Authentic Pathp. 147
Learning at the Top: How CEOs Set the Tone for the Knowledge Organizationp. 161
Unleash the Learning Epidemicp. 175
Leading: A Performing Learning Artp. 185
What's the Big Idea? The "Little Things" That Build Great Leadership in Organizationsp. 195
Changes for the Futurep. 209
Learning Stored Forward: A Priceless Legacyp. 211
Developing New Ideas for Your Clients--and Convincing Them to Actp. 219
Making Knowledge Movep. 231
The Role of Change Management in Knowledge Managementp. 241
Building Social Connections to Gain the Knowledge Advantagep. 255
Case Studies and Examplesp. 267
Some Key Examples of Knowledge Managementp. 269
Leadership and Access to Ideasp. 281
Capturing Ideas, Creating Information, and Liberating Knowledgep. 291
Learning at the Speed of Flightp. 301
The Audacity of Imagination: How Lilly Is Creating "Research Without Walls"p. 309
Developing a Learning Culture on Wall Street: One Firm's Experiencep. 317
Notesp. 333
Indexp. 347
Table of Contents provided by Rittenhouse. All Rights Reserved.

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"Leading Organizational Learning brings together today' s top thinkers in organizational learning including Jon Katzenbach, Margaret J. Wheatley, Dave Ulrich, Calhoun W. Wick, Beverly Kaye, and other thought and industry leaders. This handbook helps business, government, and nonprofit leaders understand how to master learning and knowledge sharing within their organizations. This one-of-a-kind volume is filled with chapters that directly address the most current ideas, concepts, and practices on the topic of organizational learning. Acclaimed authors, world-renowned thought, global, and industry leaders, managing directors, and presidents of leading organizations have contributed their original essays to this provocative collection. "Leading Organizational Learning Offers ten guidelines to help key employees and knowledge workers do a better job of influencing upper management Demonstrates the best way to move ideas through an organization Outlines the principles that facilitate knowledge management Explains how people learn on the jo Discusses how larger organizations can leverage their " bigness" Propo

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