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Preface.

PART I. INTRODUCTION TO FOOD, BEVERAGE, AND LABOR CONTROLS.

Chapter 1. Cost and Sales Concepts.

Introduction.

Cost Concepts.

Sales Concepts.

The Cost-to-Sales Ratio: Cost Percent.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 2. The Control Process.

Introduction.

Control.

The Control Process.

Control Systems.

Cost/Benefit Ratio.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 3. Cost/Volume/Profit Relationships.

Introduction.

The Cost/Volume/Profit Equation.

Variable Rate and Contribution Rate.

Break-Even Point.

Cost/Volume/Profit Calculations for the Grandview Bistro.

Cost Control and the Cost/Volume/Profit Equation.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

PART II. FOOD CONTROL.

Chapter 4. Food Purchasing and Receiving Control.

Introduction.

The Control Process-Purchasing and Receiving.

Developing Standards and Standard Procedures for Purchasing.

Standing Orders.

Receiving Controls.

Establishing Standard Procedures for Receiving.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 5. Food Storing and Issuing Control.

Introduction.

Storing Control: Establishing Standards and Standard Procedures for Storing.

Issuing Control: Establishing Standards and Standard Procedures for Issuing.

Food and Beverage Transfers.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 6. Food Production Control I: Portions.

Introduction.

Establishing Standards and Standard Procedures.

Calculating Standard Portion Costs.

Advantages and Disadvantages of Standardized Yield.

Using Yield Percentages.

Recipe Software.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 7. Food Production Control II: Quantities.

Introduction.

Establishing Standards and Standard Procedures.

Determining Production Quantities.

Control of Preportioned Entrees.

A Word of Caution.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 8. Monitoring Foodservice Operations I: Monthly Inventory and Monthly Food Cost.

Introduction.

Monthly Inventory.

Reports to Management.

Inventory Turnover.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 9. Monitoring Foodservice Operations II: Daily Food Cost.

Introduction.

Determining Daily Food Cost.

Book versus Actual Inventory Comparison.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 10. Monitoring Foodservice Operations III: Actual versus Standard Food Costs.

Introduction.

Determining Standard Cost.

Comparing Actual and Standard Costs.

Periodic Comparison.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 11. Menu Engineering and Analysis.

Introduction.

Menu Engineering.

Menu Analysis.

Using 100 Percent of the Average for Number Sold.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 12. Controlling Food Sales.

Introduction.

The Goals of Sales Control.

Optimizing Number of Customers.

Maximizing Profit.

Controlling Revenue.

Revenue Control Using Manual Means.

Revenue Control Using Computers.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

PART III. BEVERAGE CONTROL.

Chapter 13. Beverage Purchasing Control.

Introduction.

Control Process and Purchasing.

Alcoholic Beverages.

Nonalcoholic Beverages.

Beverage Purchasing.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 14. Beverage Receiving, Storing, and Issuing Control.

Introduction.

Receiving.

Storing.

Issuing.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 15. Beverage Production Control.

Introduction.

Objectives of Beverage Production Control.

Establishing Standards and Standard Procedures for Production.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 16. Monitoring Beverage Operations.

Introduction.

The Cost Approach.

The Liquid Measure Approach.

The Sales Value Approach.

Inventory Turnover.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 17. Beverage Sales Control.

Introduction.

The Objectives of Beverage Sales Control.

Guest Checks and Control.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

PART IV. LABOR CONTROL.

Chapter 18. Labor Cost Considerations.

Introduction.

Employee Compensation.

Determinants of Total Labor Costs and Labor Cost Percents.

Labor Cost Control.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 19. Establishing Performance Standards.

Introduction.

Establishing Performance Standards and Standard Procedures.

Organizing the Enterprise.

Preparing Job Descriptions.

Scheduling Employees.

Performance Standards Based on Test Period.

Standard Staffing Requirements.

Standard Work Hours.

Standard Cost.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 20. Training Staff.

Introduction.

A Definition of Training.

The Purpose of Training.

The Training Program.

Centralized versus Localized Training.

Training Manuals.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Chapter 21. Monitoring Performance and Taking Corrective Action.

Introduction.

Monitoring Performance.<

Preface
Introduction To Food, Beverage, and Labor Controls
Cost and Sales Concepts
Introduction
Cost Concepts
Sales Concepts
The Cost-to-Sales Ratio: Cost Percent
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
The Control Process
Introduction
Control
The Control Process
Control Systems
Cost/Benefit Ratio
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Cost/Volume/Profit Relationships
Introduction
The Cost/Volume/Profit Equation
Variable Rate and Contribution Rate
Break-Even Point
Cost/Volume/Profit Calculations for the Grandview Bistro
Cost Control and the Cost/Volume/Profit Equation
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Food Control
Food Purchasing and Receiving Control
Introduction
The Control Process-Purchasing and Receiving
Developing Standards and Standard Procedures for Purchasing
Standing Orders
Receiving Controls
Establishing Standard Procedures for Receiving
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Food Storing and Issuing Control
Introduction
Storing Control: Establishing Standards and Standard Procedures for Storing
Issuing Control: Establishing Standards and Standard Procedures for Issuing
Food and Beverage Transfers
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Food Production Control I: Portions
Introduction
Establishing Standards and Standard Procedures
Calculating Standard Portion Costs
Advantages and Disadvantages of Standardized Yield
Using Yield Percentages
Recipe Software
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Food Production Control II: Quantities
Introduction
Establishing Standards and Standard Procedures
Determining Production Quantities
Control of Preportioned Entr?s
A Word of Caution
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Monitoring Foodservice Operations I: Monthly Inventory and Monthly Food Cost
Introduction
Monthly Inventory
Reports to Management
Inventory Turnover
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Monitoring Foodservice Operations II: Daily Food Cost
Introduction
Determining Daily Food Cost
Book versus Actual Inventory Comparison
Chapter Essentials
Key Terms in this Chapter
Questions and Problems
Excel Exercises
Monitoring Foodservice Operations III: Actua
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Taking Corrective Action to Address Discrepancy between Standards and Performance.

Chapter Essentials.

Key Terms in this Chapter.

Questions and Problems.

Excel Exercises.

Glossary.

Principles of Food, Beverage, and Labor Cost Controls, Ninth Edition has defined the cost control course for generations of students. This new edition continues the tradition of presenting comprehensive yet concise information on cost control that is updated to reflect today's technology driven environment Key terms, key concepts, review questions, and spreadsheet exercises reinforce and support readers' understanding. It also features increased discussion and examples of technology used in food and beverage operations, a running case study, and a separate chapter on menu analysis and engineering.


New feature

The definitive foodservice cost control resource?now updated and revised to reflect today's hospitality environment

Good cost controls are essential for any foodservice business. Among other benefits, being able to accurately analyze and manage expenses allows for effective planning and negotiating with suppliers, gives confidence to financial backers, and?crucially?leads to profits that are both sustainable and maximized.

Principles of Food, Beverage, and Labor Cost Controls, Ninth Edition offers the definitive all-in-one guide to effectively implementing key cost control functions, processes, and concepts in a foodservice setting. Covering such areas as cost/volume/profit analysis, menu analysis, food sales control, employee training, and performance standards, this resource gives readers a practical toolbox that's ready for use in culinary and hospitality classrooms, professional training, and foodservice operations.

Now in its Ninth Edition, this classic text has been revised to reflect changes in the industry. Updates and new features include:

Enhanced coverage throughout of technology used in foodservice cost control


A separate chapter on menu engineering and analysis


Lists of useful Web sites


CD-ROM containing Excel spreadsheets for all the problems in the book as well as additional exercises


Filled with step-by-step guidance, Principles of Food, Beverage, and Labor Cost Controls, Ninth Edition gives students and working foodservice managers an unparalleled guide to management tools and best practices.